Quoted in Forbes Council Post: User Personas: 17 Strategies To Ensure They’re Accurate And Effective
17. Remember That Not Every User Will Be A ‘Perfect Fit’
While creating user or customer personas, it is important to remember personas are fictional representations of ideal users or customers, not actual people. Some “real” people will align better; some, not so much. However, all people—whether they’re ideal users or customers or not—should be treated with empathy, kindness and respect.
Author: WebDevRobert
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Innovative Technology Professional, working on IT/OT Convergence & Security, in the foundry industry.
Website Designer/Developer since the mid 1990’s.
Apple, Linux and Network Administrator since the late 1990’s.
Background includes several years of IT/OT and IIoT Administration, Communications Infrastructure Design and Project Management.
Currently the VP of Technology for Oil City Iron Works, Inc., in Corsicana, TX.